Guilt vs. Shame – Event Xray

In his column in the March 15, 2016 edition of The New York Times, David Brooks wrote about the concepts of “guilt” and “shame”. He makes a very cogent case about their differences and he observes that in today’s culture in America, shame has overtaken guilt as a force in our lives, largely the result of social media.

Guilt is something that is self-generated. When we feel guilt, it is because we realize that we have done something that we know is  wrong. Shame, however, is something that others impose, so Mr. Brooks posits.

Generally speaking, I find that when one person shames another it is, well, shameful. On the other hand, if you feel guilty because you know you have done the wrong thing, why that’s a good thing. It means that you know right from wrong. Knowing right from wrong is important. Someone who doesn’t know the difference can commit terrible acts without ever feeling a twinge of regret.

What has this to do with meetings, conferences, trade shows and exhibitions? Quite a bit, I’d say. These events bring people together. When people get together, good things can happen…or not. People who don’t know right from wrong can produce toxic results. That’s true, too, of participants for whom embarrassing or ridiculing others is sport.

But read David Brooks column. He explains it all far better than I.


Tradeshow or Conference in Manhattan? – Event Xray

Walking the floor at a trade show or attending seminars all day long can be fatiguing. Unless there is an event-related social activity at day’s end, you may want to do nothing more than return to your hotel and call room service. But if are in you need of rejuvination, amble north from the Javits Center to the Signature Theater on 42nd Street.

“Two Hats”, starring Bill Irwin and David Shiner, will keep you laughing out loud for two hours – not chuckling – but roaring with laughter. This with nary a four-letter word, or any words, for that matter. There is also some very good music between scenes provided by Shaina Taub and her band.  Truly, there is never a dull moment in this show.

Not only is “Two Hats” uproarious fun, but the Signature Theater is pretty special, too. Not a bad seat in the house (unlike some of the newer broadway theaters where you may be a football field away from the stage) and the seats are comfortable (unlike the cramped seats in most older Broadway theaters) and where, unbelievably, beer and wine can be purchased for $5-$7 (that gets you a small bottle of water at most theaters).

If all this appeals to you, don’t tarry. The final performance of “Old Hats” will be on April 3rd.

Crowdsourcing Your Next Event – Event Xray

The internet has revolutionized so many aspects of society. One, which I find particularly helpful, is the way the internet has allowed everyone to become a reviewer. From the vast array of products sold on Amazon, to movies, restaurants, hotels and airlines (I know, they are all bad), the internet has allowed the crowd to speak out on what it does or doesn’t like.

admin-ajax.php_-300x300I can’t remember the last time I purchased a book on Amazon without reading the reviews first.

Reviews can tell you so much. Not only how much the person liked a particular book, but why they liked the book (or hated the book for that matter). I can sometimes read a five star review that convinces me not to buy a particular book because the reviewer’s description has convinced me that this particular book is not for me.

Reviews can also help shape a product or service. While books, recorded music and films cannot be changed, the food and service at a restaurant can certainly be shaped by positive and negative reviews. An astute reviewer can use a review to help improve their favorite restaurant, hotel or bar, if the restaurant, hotel or bar pays attention to the reviews.

However, one industry has not taken advantage of crowdsourcing reviews….yet. That is the trade show industry. Imagine, if you will, that you are an attendee or exhibitor looking to attend (or exhibit) at the leading trade show in your industry. But there are two or three different trade shows which all cover your particular industry. Wouldn’t it be great to be able to read reviews from other professionals in your industry? Reviews that help you figure out which trade show is best for you?

Also, as a reviewer, you have the ability to help change this dynamic industry. You have the opportunity to share what works and what doesn’t work at your favorite trade show.

This is also an excellent opportunity for show organizers to read what their attendees and exhibitors have to say about their show. Such feedback could be invaluable in improving the show from year to year.

Well, this website now exists. It’s called EventXray and you can now rate and review your favorite trade show (or consumer show) at just as you rate and review your favorite books, movies, restaurants, and hotels.

Never Doubt the Power of Marketing – Event Xray

We were sitting around chatting one evening after dinner, my wife Hannah, my 26-year old daughter and I (Stella, our Beagle pup, participated by nudging one of us, then another, to urge that we pet her non-stop). Orly sells high-end Manhattan real estate, so we often talk marketing and sales.

“Orly, I said, “if not for a marketing letter I received one day, you wouldn’t be sitting here right now.” That elicited a half-smile and a quizzical look. I went on to explain that in the late 1970’s I received a letter from an accountant offering his services. It just so happened that my bank was suggesting (demanding?) that the company that I had co-founded in 1970 should provide it with audited statements from a CPA. To that point our attorney, Bill DeLorenzo, had done our accounting, in addition to our legal work.

There was something about the tenor of the letter that struck a chord, so I picked up the phone and called the letter’s author, Jay Sanders. Little company that we were, I was surprised when Mr. Sanders offered to visit my factory to discuss what he could offer us. After all, he was in Manhattan and we were in Yonkers, a New York City suburb, parts of which had seen better days…and we were in one of those parts.

As time went on, Jay and his wife Carol were gracious enough to invite me, a bachelor, to dinner periodically. One day Jay called to invite me and my girlfriend to join them at a party that another of his clients was throwing. My girlfriend had a business function to attend, so Carol suggested that a friend of hers could round out a foursome.

I got to the party early. As people gathered around the piano, I struck up a conversation with a pretty young woman next to me. We exchanged numbers. Shortly thereafter the Sanders arrived, their lovely friend in tow. We had a delightful evening.

A few days later, I decided to call the woman with whom I had exchanged numbers. Some eighteen months later we married. Four years later, Hannah gave birth to Orly. It all started with a marketing letter.

There is a moral to the story, but you knew that, didn’t you?

Event, Trade Show, Conference, Meeting, Trade Fair, Festival & Consumer Show Reviews & Rating – Event Xray


EventXray Launches Website. EventXray is a new rating and review website that saves time and money for event participants- exhibitors, attendees, organizers, and sponsors.

NEW YORK – EventXray, a community-based website where event participants can rate, review and research trade shows, conferences, conventions, meetings and venues, went live on March 7, 2016. User-written reviews and star ratings will help prospective participants select the events that are right for them and their organization.

A new rating and review website for the trade show industry: According to EventXray’s CEO, Lew Hoff, “Every year hundreds of millions of dollars get misallocated by sending people and exhibits to events that do not meet their expectations. Too often decisions are based on a flashy brochure, the opinion of one or two colleagues or because ‘We’ve always gone to that event’.”

The EventXray platform is a free resource that provides peer ratings and reviews. Using it, better decisions can be made. Businesses and participants can now use EventXray to read and write show reviews featuring topics ranging from venue services and materials to speaker panels and networking opportunities. Organizations can be more effective and reduce costs by exhibiting, attending, and or sponsoring those events that will best serve their needs.

About Event Xray: EventXray is a free website where event participants read and write about trade shows, conferences, meetings, conventions and event venues. Its goal is to help better align the interests of event participants and event organizers. For more information, please visit or send an email to

Clare Eisenberg, 914-513-3228